User Flow
A representation of the steps and decisions a user takes to complete a goal in a product.
Plain English
The path a person follows through screens and actions to finish something.
In context
User flows help teams reason about entry points states branches errors and completion before polishing individual screens.
Example
“The invitation user flow includes expired-link and existing-account branches.”
When you'll hear this
- product discovery
- interaction design
- requirements review
Common misunderstanding
A user flow is not only the happy path and should include meaningful alternatives and recovery states.
Also known as
task flowUX flow
Commonly used by
Related terms
Updated: 2026-08-27
