Tech Workplace Dictionary

Specific observable conditions that a change must satisfy to be accepted.

The expectation that a person or team explains and answers for an agreed outcome.

A specific follow-up task assigned to an owner with an expected outcome.

The point where a new user first experiences meaningful product value.

The average or stated yearly value of a customer contract.

A shared understanding of goals facts decisions roles and next actions.

Recurring subscription revenue normalized to a one-year period.

The proportion of time a system is accessible and able to serve its intended function.

The ability of a newer system version to keep working with older clients data or behavior.

The amount of time attention or working capacity a person or team has available.

Spending disproportionate time debating a simple issue while avoiding harder decisions.

An issue that prevents meaningful progress on a task or outcome.

To attempt an unnecessarily broad or nearly impossible scope all at once.

A change that requires existing consumers to modify how they use a system or interface.

Work performed within or around an existing system and its constraints.

Active support or commitment from people needed to make a decision succeed.

The average cost of gaining a new customer over a defined period.

The rate at which customers users or recurring revenue stop during a period.

To return to a topic or contact someone again at a later time.

An analysis that compares groups sharing a starting event or characteristic over time.

Something a task system or team relies on to complete its work.

The transfer of design intent assets behavior and context to the people implementing it.

A shared collection of design principles components patterns and standards for building consistent experiences.

Using your own product internally to experience it as a real user would.

To examine a point in greater detail.

The one person primarily accountable for moving a specific outcome forward.

The amount of unreliability permitted while still meeting a service level objective.

A consistency model where replicas may temporarily differ but converge when updates stop.

The gradual addition of features that makes a product more complex than its purpose requires.

A runtime switch that controls whether selected users receive a behavior or feature.

A system's ability to preserve its most important functions when part of it is impaired.

A project built without significant constraints from an existing implementation.

A fixed time when someone must leave or an activity must end.

An unplanned event that degrades or interrupts a service or business operation.

A framework for understanding the progress people seek when they choose a product or solution.

Work that appears relatively easy to complete for a useful benefit.

The estimated economic value a customer generates over the relationship.

A quantitative measure used to monitor behavior performance or progress.

A durable advantage that makes a business difficult for competitors to copy or displace.

The smallest product version that can test a meaningful assumption with real users.

A primary metric intended to represent the value customers receive from a product.

A decision that is difficult expensive or impossible to reverse.

Responsibility for driving an outcome including decisions follow-through and communication.

A meaningful change in product market or business direction based on learning.

Strong evidence that a product satisfies meaningful demand in a reachable market.

The relative importance and order assigned to work when resources are limited.

The work of reducing uncertainty about user problems solutions value and feasibility before or during delivery.

A preliminary model used to explore or test how a product or interaction might work.

A change that can deliver a visible useful result in a short time.

A previously working behavior that breaks after a change.

The ability of a system to perform correctly and consistently over time.

The extent to which users continue returning to or receiving value from a product over time.

A document that proposes a substantial change and invites review before a decision.

The portion of the total market a product can serve with its current model and constraints.

A system's ability to handle increasing load without disproportionate cost or redesign.

Uncontrolled expansion of work after a project begins without corresponding tradeoffs.

To reduce the amount of work while preserving the most important outcome.

A formal agreement defining service commitments and consequences when they are missed.

A target level of service performance measured over a defined period.

To share an idea with relevant people early enough to gather feedback and build understanding.

The realistic share of the serviceable market a company expects to capture in a period.

A person or group affected by a decision or able to influence its outcome.

To continue a discussion outside the current meeting thread or audience.

The total demand available if a product captured every relevant customer in its broad market.

The future cost created when a team chooses a faster or simpler technical solution today.

A structured description of assets attackers trust boundaries threats and mitigations for a system.

The time between starting with a product and receiving its first meaningful benefit.

Evidence that a product or business is gaining meaningful adoption demand or momentum.

A decision that can be reversed at acceptable cost after learning from the outcome.

The revenue and direct costs associated with one unit such as a customer order or subscription.

A short description of desired value from the perspective of a user or stakeholder.

A request to make the desired outcome or quality standard concrete.

A simplified representation of a screen's structure content and interaction without final visual detail.