Tech Workplace Dictionary
Understand the terminology, acronyms, jargon, and phrases used by modern tech teams
A
Accountability
The expectation that a person or team explains and answers for an agreed outcome.
ManagementAction Item
A specific follow-up task assigned to an owner with an expected outcome.
Project & ExecutionACV
Annual Contract Value
The average or stated yearly value of a customer contract.
Startup & BusinessADR
Architecture Decision Record
A concise record of an important architecture decision and the reasons behind it.
Software ArchitectureAPI Contract
The documented inputs outputs behaviors and guarantees consumers can rely on from an API.
Software ArchitectureB
Backward Compatibility
The ability of a newer system version to keep working with older clients data or behavior.
EngineeringBandwidth
The amount of time attention or working capacity a person or team has available.
Workplace CommunicationBike Shedding
Spending disproportionate time debating a simple issue while avoiding harder decisions.
EngineeringBlast Radius
The scope of systems users or functionality that could be affected by a failure or change.
EngineeringBoil the Ocean
To attempt an unnecessarily broad or nearly impossible scope all at once.
Workplace CommunicationBreaking Change
A change that requires existing consumers to modify how they use a system or interface.
EngineeringBurn Rate
The rate at which a company spends cash over a period usually stated monthly.
Startup & BusinessC
CAC
Customer Acquisition Cost
The average cost of gaining a new customer over a defined period.
Startup & BusinessCohesion
The degree to which responsibilities within a component belong together.
Software ArchitectureD
Data Pipeline
A sequence of processes that moves transforms and validates data from sources to destinations.
Data & AnalyticsDesign Handoff
The transfer of design intent assets behavior and context to the people implementing it.
DesignDesign System
A shared collection of design principles components patterns and standards for building consistent experiences.
DesignE
Engineering Manager
A manager responsible for the health effectiveness and delivery environment of an engineering team.
ManagementError Budget
The amount of unreliability permitted while still meeting a service level objective.
SRE & DevOpsETL
Extract Transform Load
A process that extracts data transforms it and loads the result into a target system.
Data & AnalyticsF
G
H
I
J
L
M
Microservices
An architecture that divides a system into independently deployable services around capabilities.
Software ArchitectureMoat
A durable advantage that makes a business difficult for competitors to copy or displace.
Startup & BusinessMonolith
An application whose major capabilities are deployed as one integrated unit.
Software ArchitectureMRR
Monthly Recurring Revenue
Recurring subscription revenue normalized to a one-month period.
Startup & BusinessN
O
Observability
The ability to understand a system's internal state from the signals it produces.
SRE & DevOpsOn-Call
A rotation where designated people respond to urgent service issues outside normal planned work.
SRE & DevOpsP
Paved Road
A well-supported technical path that makes preferred practices easier to adopt.
EngineeringPivot
A meaningful change in product market or business direction based on learning.
Startup & BusinessPMF
Product-Market Fit
Strong evidence that a product satisfies meaningful demand in a reachable market.
ProductPostmortem
A retrospective document or meeting that records an incident's impact causes response and follow-up actions.
SRE & DevOpsPriority
The relative importance and order assigned to work when resources are limited.
Project & ExecutionQ
R
RCA
Root Cause Analysis
A structured investigation into the underlying conditions that produced an unwanted outcome.
SRE & DevOpsRefactor
A change to internal code structure that preserves its intended external behavior.
EngineeringReliability
The ability of a system to perform correctly and consistently over time.
Software ArchitectureRetention
The extent to which users continue returning to or receiving value from a product over time.
ProductRFC
Request for Comments
A document that proposes a substantial change and invites review before a decision.
Software ArchitectureRPO
Recovery Point Objective
The maximum acceptable amount of data loss measured backward in time.
SRE & DevOpsRTO
Recovery Time Objective
The target maximum time for restoring a service after disruption.
SRE & DevOpsS
SAM
Serviceable Available Market
The portion of the total market a product can serve with its current model and constraints.
Startup & BusinessScalability
A system's ability to handle increasing load without disproportionate cost or redesign.
Software ArchitectureScope Creep
Uncontrolled expansion of work after a project begins without corresponding tradeoffs.
ProductScope This Down
To reduce the amount of work while preserving the most important outcome.
Workplace CommunicationSingle Point of Failure
A component whose failure can stop an entire critical system or workflow.
Software ArchitectureSLA
Service Level Agreement
A formal agreement defining service commitments and consequences when they are missed.
SRE & DevOpsSLI
Service Level Indicator
A measurement used to evaluate a specific aspect of service performance.
SRE & DevOpsSLO
Service Level Objective
A target level of service performance measured over a defined period.
SRE & DevOpsSmoke Test
A small set of checks confirming that critical functionality works well enough for deeper testing.
QA & TestingSocialize This
To share an idea with relevant people early enough to gather feedback and build understanding.
Workplace CommunicationT
Take This Offline
To continue a discussion outside the current meeting thread or audience.
Workplace CommunicationTAM
Total Addressable Market
The total demand available if a product captured every relevant customer in its broad market.
Startup & BusinessTechnical Debt
The future cost created when a team chooses a faster or simpler technical solution today.
EngineeringTest Pyramid
A testing model favoring many fast focused tests and fewer broad end-to-end tests.
QA & TestingThreat Model
A structured description of assets attackers trust boundaries threats and mitigations for a system.
SecurityTime to Value
The time between starting with a product and receiving its first meaningful benefit.
ProductToil
Manual repetitive operational work that scales with service growth and creates little lasting value.
EngineeringU
V
W
Y
Z
Related Tools
About This Tool
Tech Workplace Dictionary explains not only what a term means, but how people use it in meetings, documentation, incidents, planning, and everyday collaboration.
How to Use
- 1.Search by a term, acronym, plain-language question, or related idea.
- 2.Filter the compact list by category or browse alphabetically.
- 3.Open a term to see its workplace context, example, common misunderstanding, and related concepts.
