Tech Workplace Dictionary

The point where a new user first experiences meaningful product value.

The proportion of time a system is accessible and able to serve its intended function.

The rate at which a company spends cash over a period usually stated monthly.

The number of people whose loss would seriously threaten a project's continuity.

The rate at which customers users or recurring revenue stop during a period.

The amount of unreliability permitted while still meeting a service level objective.

A primary metric intended to represent the value customers receive from a product.

The extent to which users continue returning to or receiving value from a product over time.

The estimated time a company can continue operating before available cash runs out.

The time between starting with a product and receiving its first meaningful benefit.