Tech Workplace Dictionary

The expectation that a person or team explains and answers for an agreed outcome.

The average or stated yearly value of a customer contract.

A shared understanding of goals facts decisions roles and next actions.

Recurring subscription revenue normalized to a one-year period.

The rate at which a company spends cash over a period usually stated monthly.

Active support or commitment from people needed to make a decision succeed.

The average cost of gaining a new customer over a defined period.

The rate at which customers users or recurring revenue stop during a period.

An analysis that compares groups sharing a starting event or characteristic over time.

To examine a point in greater detail.

A framework for understanding the progress people seek when they choose a product or solution.

The estimated economic value a customer generates over the relationship.

A durable advantage that makes a business difficult for competitors to copy or displace.

Recurring subscription revenue normalized to a one-month period.

The smallest product version that can test a meaningful assumption with real users.

A primary metric intended to represent the value customers receive from a product.

A decision that is difficult expensive or impossible to reverse.

A meaningful change in product market or business direction based on learning.

Strong evidence that a product satisfies meaningful demand in a reachable market.

The extent to which users continue returning to or receiving value from a product over time.

The estimated time a company can continue operating before available cash runs out.

The portion of the total market a product can serve with its current model and constraints.

To share an idea with relevant people early enough to gather feedback and build understanding.

The realistic share of the serviceable market a company expects to capture in a period.

A person or group affected by a decision or able to influence its outcome.

The total demand available if a product captured every relevant customer in its broad market.

Evidence that a product or business is gaining meaningful adoption demand or momentum.

A decision that can be reversed at acceptable cost after learning from the outcome.

The revenue and direct costs associated with one unit such as a customer order or subscription.